Frequently Asked Questions
Find answers to common questions about our printing services.
01 How long does printing take?
Standard orders print and ship in 4-6 business days. Express delivery is available in 1-2 business days after artwork approval.
02 Can I upload my own artwork?
Yes! Every product page lets you upload print-ready PDF, JPG, PNG or SVG files instead of using the online designer.
03 Do you offer bulk pricing?
Yes, for orders of 500 units or more. Use the Bulk Quote page to request pricing, and our team will respond within one business day.
04 What file formats do you accept?
We accept PDF (recommended), JPG, PNG, SVG, and AI files. For best results, use PDF with embedded fonts or convert your design to high-resolution images.
05 Can I get design assistance?
Absolutely! Our design team can help create print-ready artwork for you. Visit our Contact page and share your requirements.
06 What is your return policy?
If there is a printing error on our part, we will reprint your order at no extra cost. Please check our Return Policy page for full details.
07 Do you offer custom sizes?
Yes! Most products can be customized to specific dimensions. Contact us for custom size requests.
08 How do I track my order?
Once your order is placed, you can track it using the Track Order page. Enter your order number and the email or mobile number used at checkout.